Notifications Overview
Ductape makes it easy to send notifications to your users across multiple channels, including push, email, SMS, and webhooks. Notifications help you keep users informed, engaged, and up-to-date with important events in your product. You can configure, customize, and automate notifications for a variety of use cases—all from a single platform.
Types of Notifications
| Type | Description | Common Use Cases |
|---|---|---|
| Push | Clickable messages sent to users' devices in real time. | Alerts, updates, promotions |
| Customizable emails sent to users' inboxes. | Account info, marketing, transactions | |
| SMS | Text messages sent to users' mobile phones via supported providers. | OTPs, alerts, status updates |
| Webhook | Real-time HTTP callbacks to external systems when events occur. | Integrations, automation, syncing data |
Setting Up Notifications
Ductape supports easy setup and management for each notification type. See the Setting Up Notifications guide for detailed steps.
- Push Notifications:
- Configure push providers and target devices.
- Personalize messages with dynamic content.
- Email Notifications:
- Set up email providers and templates.
- Customize subject, body, and layout.
- SMS Notifications:
- Integrate with Twilio, Vonage, or Plivo.
- Use parameterized templates for personalization.
- Webhooks:
- Register callback URLs for specific events.
- Secure and test webhook delivery.
Best Practices & Tips
- Use clear, actionable language in your notifications.
- Personalize messages with user-specific data where possible.
- Test notifications in a development environment before sending to users.
- Respect user preferences and opt-in/opt-out settings.
- Monitor delivery and engagement metrics to optimize your strategy.